Home Theater Installation and Service
Silhouette AV staff is ready to serve your business or residential needs. From fresh installation in your new home or business, to upgrades and diagnostics. For new installations contact us BEFORE floors and walls set into place for best results.
Standard Hourly Rates*
BENCH ESTIMATES
-
flat fee.... $65.00
BENCH SERVICE RATE
-
hourly.... $90.00
FIELD SERVICE/ESTIMATE RATE
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primary tech hourly.... $135.00
-
assistant tech hourly.... $25.00
TECHNICAL REMOTE IN SUPPORT
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hourly.... $120.00
TECHNICAL PHONE IN SUPPORT
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hourly.... $120.00
TRAVEL FEE (OUTSIDE 50 MILES FROM STUDIO)
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first additional 50 miles.... $100.00
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each additional 50 miles.... $50.00
Emergency Hourly Rates*
BENCH ESTIMATES
-
flat fee.... $130.00
BENCH SERVICE RATE
-
hourly.... $180.00
FIELD SERVICE/ESTIMATE RATE
-
primary tech hourly.... $270.00
-
assistant tech hourly.... $50.00
TECHNICAL REMOTE IN SUPPORT
-
hourly.... $120.00
TECHNICAL PHONE IN SUPPORT
-
hourly.... $120.00
TRAVEL FEE (OUTSIDE 50 MILES FROM STUDIO)
-
first additional 50 miles.... $200.00
-
each additional 50 miles.... $100.00
*Please Note:
1. All estimates to be prepaid unless you have an open account.
2. Hourly charges, 1 hour minimum and 1/2 hour increments there after.
3. Trip charges cover round trip travel time within Albany, NY area.
4. Rates do not include replacement parts or loaner gear.
5. Rates do not include and Federal, State or Local taxes (if applicable)
6. Rates are based on Monday - Friday, 8:00 AM to 5:00 PM (24/7/365 is available)
Total AV warranties all equipment repairs for a period of 90 days. Parts replaced have a warranty of 1 year except for consumable parts, like lamps, fuses and batteries.